We look at what impact the pandemic, technology adoption and staffing issues has had on forecasting, what we forecast and how often we review it

Streamlining your check-in process and offering an efficient and accurate experience right out the gate, doesn’t just make your guests happy

Hoteliers can start by reviewing guest history data and determine which meta engines are driving the most bookings and start tackling them one by one

Some may argue that competitor data shouldn’t impact your pricing strategy, we believe the pandemic has reinforced it can and should be an indicator

To be successful moving forward, hoteliers need to put their current beliefs against what today’s guest is showing us they expect and respond accordingly

Hotels have seen a consistent growth year over year, with mobile starting to overtake desktop in driving revenue during the pandemic in 2020

Let’s look at the different forms of upselling. The term ‘upselling’ can serve as an umbrella term that also includes cross-selling and suggestive selling

By observing worldwide flight search data we can see clearly that foreign travel demand is related to national holidays of each country

Keeping your hotel messaging consistent across all of your platforms is a huge part of how successful the delivery of your brand story will be

Owners and investors need to thoroughly plan, test, and adapt their approach to pricing and revenue management to optimise long-term commercial success