5 Technology Trends Changing The Hotel Guest Experience
The guest experience is the sum total of a guest’s interactions with a property and its team members throughout the guest journey
6 Key Steps to Improve Hotel Meetings & Events Performance
Optimizing the value of your meetings and event space requires more than simply getting as many spaces and days booked as you can
What is ALOS and How Do You Calculate It?
Understanding your hotel’s ALOS can help you on several fronts. First, it reveals booking patterns across seasons and during events
The Situation of Revenue Management in The Hotel Industry
Where there is no revenue management strategy there is no knowledge about the customer, price, positioning and target audience
Mind the Gap: How to Improve Your Hotel Service Delivery
Hotel Management needs to look at what would leave guests so satisfied or delighted over the long term that they become repeat visitors
How to Use Social Media Marketing for Hotels
An effective social media marketing strategy spans multiple media platforms and uses photos and videos to inspire, engage, and attract travellers
Let’s Talk Search Intent and Keyword Strategy
Optimizing for the middle and bottom funnel terms will never be a waste of time or effort and should be a large part of your keyword strategy
How to Create a Guest Experience to Remember
Providing memorable guest experience doesn’t have to be complicated. It comes down to friendly faces, good communication, and knowing your guest needs
Buying Triggers for Hotels to Stop Travelers in Their Tracks
Marketing has indeed become a race for the most clever, efficient, and profitable ways to nudge customers toward the buying decision
3 Factors Impacting 2022 Holiday Air Travel
The end of 2022 is proving interesting for travelers and hoteliers, thanks to trends like increased travel demand, high inflation and flight availability
