Here are five hotel emails your guests expect… Are you sending them to every guest? Let’s dig a little deeper into the purpose of each type of email

Today we look at hotel consultancy and ask are they really the seagull at a picnic, i.e. they swoop in, make a mess and then leave … maybe a bit unfair!?

Our localized demand predictor helps you identify fluctuations in demand before they happen, making it easy to choose the best rate

There are a number of ways that digitalisation can help you create a more efficient business model for your hotel and boost your profits

The more data you can connect to understand how it affects your performance, guest experience, and revenue, the better

The goal of emotional journey mapping is to understand customers’ emotions and improve the guest experience at all touchpoints on the journey

Make your plan as complete as possible and do not imagine you are a superstar hotelier that is capable of operating your hotel without the necessary costs

How can your organization effectively price and forecast in ways that maximize revenue? And what other options do you have for generating more revenue?

Which hotel revenue management KPIs should you focus on more so than others? We’ll touch on seven KPIs that you want to track for your hotel

Email users are expected to top 4 billion in 2023, so marketing to this growing audience will remain an essential tactic for businesses