Mind the Gap: How to Improve Your Hotel Service Delivery

Hotel Management needs to look at what would leave guests so satisfied or delighted over the long term that they become repeat visitors

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How to Use Social Media Marketing for Hotels

An effective social media marketing strategy spans multiple media platforms and uses photos and videos to inspire, engage, and attract travellers

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Let’s Talk Search Intent and Keyword Strategy

Optimizing for the middle and bottom funnel terms will never be a waste of time or effort and should be a large part of your keyword strategy

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How to Create a Guest Experience to Remember

Providing memorable guest experience doesn’t have to be complicated. It comes down to friendly faces, good communication, and knowing your guest needs

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Buying Triggers for Hotels to Stop Travelers in Their Tracks

Marketing has indeed become a race for the most clever, efficient, and profitable ways to nudge customers toward the buying decision

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3 Factors Impacting 2022 Holiday Air Travel

The end of 2022 is proving interesting for travelers and hoteliers, thanks to trends like increased travel demand, high inflation and flight availability

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How Can a CRM System Help Your Hotel Business Grow?

Be aware of this shift in consumer mindset as we move on to discussing the benefits of a CRM system for your hotel business

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There is No Single “Magic” Distribution Channel

Although hotels can diversify their income streams and realize the potential of ancillary revenue, distribution remains cornerstone of hotel profitability

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monopoly hotel pieces on top of increasing piles of coins illustrating the importance of branded upselling strategies to boost profit

Net ADR: The Most Important KPI You Should Pay Attention To

A rigorous net ADR analysis, that also takes into account discounts and all types of costs, is a core competency every revenue manager should have

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Hotel Email Marketing Dos And Don’ts You Need To Know

With a more strategic approach to data collection and email marketing, you can enjoy a higher ROI of both time and money

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