Mind the Gap: How to Improve Your Hotel Service Delivery
Hotel Management needs to look at what would leave guests so satisfied or delighted over the long term that they become repeat visitors
How to Use Social Media Marketing for Hotels
An effective social media marketing strategy spans multiple media platforms and uses photos and videos to inspire, engage, and attract travellers
Let’s Talk Search Intent and Keyword Strategy
Optimizing for the middle and bottom funnel terms will never be a waste of time or effort and should be a large part of your keyword strategy
How to Create a Guest Experience to Remember
Providing memorable guest experience doesn’t have to be complicated. It comes down to friendly faces, good communication, and knowing your guest needs
Buying Triggers for Hotels to Stop Travelers in Their Tracks
Marketing has indeed become a race for the most clever, efficient, and profitable ways to nudge customers toward the buying decision
3 Factors Impacting 2022 Holiday Air Travel
The end of 2022 is proving interesting for travelers and hoteliers, thanks to trends like increased travel demand, high inflation and flight availability
How Can a CRM System Help Your Hotel Business Grow?
Be aware of this shift in consumer mindset as we move on to discussing the benefits of a CRM system for your hotel business
There is No Single “Magic” Distribution Channel
Although hotels can diversify their income streams and realize the potential of ancillary revenue, distribution remains cornerstone of hotel profitability
Net ADR: The Most Important KPI You Should Pay Attention To
A rigorous net ADR analysis, that also takes into account discounts and all types of costs, is a core competency every revenue manager should have
Hotel Email Marketing Dos And Don’ts You Need To Know
With a more strategic approach to data collection and email marketing, you can enjoy a higher ROI of both time and money