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The New Billboard Effect: ChatGPT the Next Front Line of Distribution
The question is not whether AI affects distribution; it already does. It is how deliberately hotels choose to compete in this new front line of visibility
How AI Shifts Guests from Website Browsing to Conversation
The role of the website as an interface will be threatened as it faces increasing competition from conversational channels that operate outside a browser
How Middle East Instability Could Shift Demand to Southern Europe
History shows similar patterns during past geopolitical disruptions: demand rarely disappears – it simply redistributes
Why Independent Hotels Need a North Star More Than Ever
A north star matters so much now. It is the thing that protects a hotel from becoming just another well-styled option in an increasingly crowded field
Why Hotels Should Add Bing to Their Channel Mix
When hoteliers think about hotel paid search advertising, most immediately focus on Google. While Google Ads remains a core part of any digital marketing strategy, relying on a single search […]
The New Hotel AI Funnel: Discoverability vs. Transaction
Just like getting a hotel to rank on page one of Google, discoverability is about being an option in the consideration set, or were we even surfaced
AI Didn’t Break Hotel Marketing. It Reveals Where Demand Starts
Organizations that influence traveler introduction earlier in the journey gain disproportionate marketing visibility within AI-mediated discovery
Exploring the Frontier of AI in the Hotel Industry (Part 2)
AI has well and truly entered the mainstream and for travellers it’s becoming just as essential as Google and TripAdvisor used to be
How to Get ChatGPT to Recommend Your Hotel
To ensure your hotel isn’t just visible but recommended by AI tools, you need to speak their language Here are 3 feasible strategies to align your hotel
LLMs Are About to Hand More Power to OTAs
Over the next five years, expect OTAs to compete to influence decision formation. That is not evolution. That is a structural shift in bargaining power
