Expert Insights

When guest messaging is performed in the correct way, guests feel valued, the guest experience is elevated and so is the guest engagement

The future of hospitality lies in combining cutting-edge AI technology with the warmth of human connection – are you ready to step into it?

Hotels that invest in social media now are the ones guests will remember. It’s about being present, being engaging and showing a dream stay is a click away

We explain how to use forecasting insights to optimize pricing and inventory, improve operational planning and exceed budget targets

We will guide you through the steps to mastering corporate rate shopping, staying competitive, and avoiding common mistakes along the way

Remember: you are not at war with OTAs. However, if you only rely on OTAs to bring in bookings, you are placing yourself in a vulnerable position

Inspired by the subscription successes of companies like Netflix and Peloton, hotels are stepping into this model to secure recurring revenue

In this article we explain how to adopt a strategic approach to room discounting, balancing occupancy and average rate to maximize revenue.

There’s a big difference between profitable hotels and those that struggle. Surprisingly, the difference isn’t related to location, quality, or service. NB: This is an article from Revenue Team by […]

This holiday season, use experiential gifting to do more than just boost revenue – make your hotel the place everyone wants to be