Expert Insights

A hotel’s reputation has major influence on revenue through effects on price perception of guests, as a customer loyalty measure, and a marketing factor

Through these strategies, you’ll be equipped to navigate the complexities of distribution channels and offer exceptional guest experience

Strategic use of competitive hotel rates in revenue management is a powerful tool to drive revenue growth and foster business development

ABS is a revelation because it solves both the Labor and the Product problems that come with hotel stay personalization

By focusing on these broader data trends, you can gain a more comprehensive understanding of the factors influencing your revenue management

We explore the transformational process of turning your hotel from merely a place for travelers to rest their heads, to a much anticipated destination

We will look at different aspects of sustainability in hotels and ask are we seeing genuine efforts or are we falling into the greenwashing trap

Guest experience is a hotel’s lifeblood and therefore no hotel wants to misapply automation at the expense of crucial human interaction

There are many providers that could be considered among the best third party hotel booking sites, but not every site is the right choice for your business

We explore how Google’s new search experience, short-form videos, and conversational AI will impact travel search and how independent hotels could benefit