Expert Insights
Leveraging Competitive Benchmark at Hotels
Benchmarking is by definition the measurement of one company’s achievements compared to the standard, the best in class or the competitive set. It is used to understand the gaps in […]
Changing Landscape of Distribution Channel Costs (Airbnb in The Mix)
With rapid technology innovations and customer expectations shifting in new directions, the hotel sector is in a constant state of flux. And that includes the channels hotels use to sell […]
6 Common B&B Revenue Management Mistakes and How to Avoid Them
Running a B&B is the best job in the world. You get to greet happy vacationing guests, provide lovely surroundings and luxury meals, and showcase the beauty of your own […]
Secret Relationship Between Customer Loyalty and Revenue Management
Customer loyalty has always been a hot topic in hospitality, even though some marketing gurus suggest loyalty might be dying due to modern customers having too much choice via constant […]
The rise of reservation re-sale (and why Airbnb is involved)
A robust cancellation policy is an integral part of the revenue management strategy for many hotels. NB: This is an article from Triptease Requiring a 24- or 48-hour notice period […]
Use Actual Intelligence to Expand Revenue Through Guest Journey
We can’t escape the topic of AI today. In a world of big data and personalization, it’s shaping how we approach everything in the hospitality industry. NB: This is an […]
Hotel Inventory Management: How to Maximize Revenue
The hospitality industry is a fiercely competitive space and inventory management plays a critical part in overall hotel success. Here are four ways to streamline inventory management to maximize revenue […]
Defining & Leveraging True Guest Value Versus Total Guest Value
Guests can generate revenue for a hotel in many different ways. Revenue management powered by guest valuation algorithms enable hotels to increase guest wallet share, keeping guest spending on-property instead […]
What if a direct booking was worth as much as three OTA reservations
Many hoteliers consider OTAs to be their best sales channel. “Reservations are always coming in from Booking.com,” we hear them say. Reality is, as usual, a little more complex than […]
How to Increase Revenue and ADR Without (Almost) Working on Price
The first association most people still do when they hear about Revenue Management, is pricing and rate management. NB: This is an article by Silvia Cantarella of Revenue Acrobats This […]
