Artificial Intelligence
MCP: A Hotel Bridge in The Era of AI Assistants and LLMs
Although conceptually similar to an API, an MCP functions as a universal standard. It is the native way to connect with AI through assistants
Trust Gap: Transparency Should Be The Key Feature of Your RMS
While the adoption of artificial intelligence in the RMS is rising rapidly, confidence in the technology’s decisions often remains low
Why Your Distribution Model Must Be AI Native By 2023
The time for static distribution is over; future rewards speed, data completeness, and strategic control. The essence of an AI-Native Distribution Strategy
Hotels Want Collaborative AI Not Just More Automation
The people getting the most value from AI today are those using it in a way that gives them more control over their decisions, not less
Why This Is The iPhone Moment for Hotel Distribution
For hotels it’s a new distribution channel that doesn’t look like anything before. We’re not at the beginning of an experiment; we’re deep in the rollout
Rethinking Hotel Search and Distribution in the Agentic Era
As we think about hotel distribution and marketing priorities, integrating AI is not only urgent but no longer an option
The State of AI in 2025: Agents and Innovation (McKinsey & Co.)
The latest McKinsey Global Survey on the state of AI reveals a landscape defined by both wider use and stubborn growing pains
Hotel Technology Updates: Expert Partners October 2025
Here is the round up of product launches and strategic partnerships during the month of October for our Hotel Technology Expert Partners
New Internet Front Door: Winning in the Age of AI Search (McKinsey)
Wondering when AI will fundamentally alter online research, discovery, and search behavior? If so, you’re already too late
The Shift From Automation to Intelligence: AI Agents Explained
The rise of AI agents is the natural response to this new reality, moving hotels from simple automation to true intelligence.
