Artificial Intelligence

The bottom line is an AI mindset moves hospitality from reactive to proactive. From standardized to personalized. From efficient to exceptional

By following these 5 simple steps, soon you’ll have ChatGPT working as your own personal assistant, delivering exactly the guest experience you want

AI search engines are designed to deliver multi-modal, informative responses and video provides an opportunity to deliver context and visual engagement

As AI becomes more integrated into the travel planning process, operators must rethink how they capture guest attention and secure bookings

Revenue management is evolving into a dynamic blend of strategy, experimentation, and technology, with AI playing an increasingly pivotal role

This case study outlines how a global luxury hotel brand in three major cities used generative AI to improve guest experience and drive revenue

This is where access to real-time ARI – availability, rates, inventory – comes into play. Can you imagine when AI returns final exact prices?

Causal and multimodal AI are more than tech trends. They’re tools to help hotels deliver personalized guest experiences and profitable stays

Google announced it’s bringing agentic capabilities to AI Mode, starting with the ability to let the agent search out and present site options to book

Analyzing vast quantities of structured and unstructured data, AI systems can now detect nuanced patterns in spending potential and loyalty characteristics