8 travel tech insights from a JetBlue investment guru

JetBlue Airways’ investment arm is looking for innovators that are true travel industry trendsetters. There may be a shortage of women in travel tech, but Christina Heggie, an investment principal […]

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Airbnb: As professionals find success is there still room for sharers?

Ask Harvey Hernandez about his upcoming real estate project in Kissimmee, Florida, and he’ll respond with the easy charm and outsized boasts endemic to his industry. The 324-unit complex near […]

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Mobile Cloud PMS: Perfect For Independents, Groups & Brands

The traditional hotel PMS systems that have been the go-to choice for independents and multi-properties in the past are quickly being overshadowed by more modern cloud-based PMS systems. Legacy systems […]

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Social Media Madness: Actively Using Influencers Can Help Bottom Line

Have you ever had the experience of complimenting yourself in front of others? How about the experience of being complimented by someone else? Do the two experiences compare? Of course […]

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Capitalize on Full Travel Planning Journey to Increase Direct Bookings

Travel planning. We all know from experience that a lot goes into planning the perfect vacation, and with so many devices and planning resources, the journey is complex. According to […]

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Airbnb Struggles to Balance Its Past and Future

Homesharing is how Airbnb got its start, with a couple of air mattresses on the floor of the San Francisco apartment CEO Brian Chesky and co-founder Joe Gebbia shared back […]

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Travelers turn to Facebook Messenger for better customer service

When Karen Korr wanted to change part of her European itinerary, she didn’t call Travelocity, her online travel agency. She didn’t send an email or a text message, either. Instead, […]

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Why your mobile traffic is not turning into bookings

Visits to hotel websites from smartphones (tablets not included) in many cases now represent more than 50% of the total amount. However, bookings made on these devices, although growing strongly, […]

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Create a digital comms plan that bags you direct bookings

The holy grail of any hotel’s online presence is securing bookings directly. Online Travel Agents have tremendous power within the hotel industry and they’re often the go to booking method […]

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8 simple ways to increase your hotel’s direct bookings

Increasing direct bookings would be one of the most rewarding (but just as challenging) tasks for any hotelier. Given the vast market size and share of third party booking sites, […]

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