Circumstances That Could Lead To Accusations of Price Gouging

Earlier this year, when wildfires in California began to spread and grow to out-of-control proportions, thousands were forced to evacuate. Some stayed with family or in designated shelters, but for […]

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Why less choice is the new value for travellers

Giving travellers more choice is often touted as the way to personalisation, customer loyalty and more sales. If only it were so simple. Choice is the buzzword in travel merchandising. […]

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Booking Genius rates published on metasearch engines. What next?

With barely any opposition from hotels, Booking.com is taking big steps to continue growing and capturing sales for your hotel which are currently coming in through other channels, including your […]

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Revenue management changes can help boost hotel performance

As revenue management evolves with the industry and the world around it, revenue managers need to stay on top of their game by playing close attention to new trends as […]

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Has your hotel overcome these distribution challenges?

While progress is always seen as a positive, every changing trend in the hospitality industry makes business slightly more complicated for your hotel, with regards to distribution in particular. As […]

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Choosing effective digital marketing KPIs

Digital Marketing KPIs or Key Performance Indicators are quantifiable goals which help you to track and measure success. KPIs are a useful way for Digital Marketers to set expectations and […]

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10 things you must look for in hotel management software

The right hotel management software makes a huge difference to the way properties are managed worldwide. The use of hotel software for one’s daily operations is beneficial to every type […]

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Technology Bridging the Gap Between Operations and Guest Feedback

Looking back on the past year, one of the biggest buzzwords in the digital space has been the ‘tech stack’ (or technology stack). While there aren’t too many people talking […]

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Hotels are boosting loyalty with dining experiences

Dining is part and parcel of the travel experience, with many people now drawn towards destinations based on their food culture and cuisine. Thanks to the rise of food tourism, […]

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Seven digital luxury myths dispelled

We are in an era where technology is enhancing, disrupting and integrating into the world of luxury, yet so many misconceptions exist regarding the entwined worlds of luxury and loyalty. […]

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